Frequently Asked Questions

If You can’t find the information you need below please click here to contact us with your question.

Custom Orders

We can create almost any wedding item you can imagine. We laser cut, engrave and UV print onto most surfaces. If you have any ideas for your wedding that you can’t find on our site send us a message to discuss how we can create them for you.

Delivery

All orders will be dispatched from the NSW Central Coast within 1-4 weeks of your order and payment being received. Most individual items will be completed within a week. If you require your items before 4 weeks please advise us prior to placing your order. We can organise a rush order at additional cost, this can be completed within 2 days and includes the cost of express shipping, price is based on actual express post charges from Australia Post.

Can I Order and Have Goods Sent Internationally?

At this point in time our website only supports delivery within Australia. We can ship items internationally on request, please message us with what you wish to order along with an address and we will obtain a shipping price for you.

Can I Have A Look At An Item?

Weddings And More exhibit at a variety of wedding expo’s throughout the year. Follow us on social media to find out where you can view our products. Alternativly you can message us for a list of our upcoming exhibits.

Damages & Returns

We will replace or refund any item that is received damaged or faulty, however we do not refund for incorrect choice or change of mind.

In the unlikely event that your order arrives damaged we must be notified via email within 72 hours of receipt of stock. In order for us to make a claim from our shipping company we will require photos of the damaged goods as well as the packaging. Please do not discard packaging as you may be required to take the goods and packaging into your local Australia Post office for a damage assessment claim if they decide the photos are not adequate enough. We may also ask for the damaged item to be returned to us for inspection and if so we will pay for the delivery cost.